Privacy Policy

Redwood Administrative Services ("we," "us," or "our") is committed to protecting the privacy of our clients and website visitors. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website at redwoodadmin.com or engage our services.

By using our website or services, you consent to the practices described in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our website and services.

1. Information We Collect

We collect information in the following ways:

Information You Provide Directly

• Full name, email address, phone number, and company name submitted through our contact form
• Project details, documents, files, and instructions you share when engaging our services
• Communications sent to us via email or other channels

Information Collected Automatically

• IP address and general geographic location
• Browser type and version
• Pages visited and time spent on the site
• Referring website or source
• Device type (desktop, mobile, tablet)

2. Contact Forms

When you submit a contact form on our website, we collect your name, email address, phone number, company name (if provided), and your message. This information is transmitted to us via FormSubmit, a third-party form processing service, and delivered to our business email. We use this information solely to respond to your inquiry and provide the services you have requested. We do not sell or share this information with unrelated third parties.

3. Cookies

Our website may use cookies — small text files placed on your device — to improve your browsing experience. Cookies help us understand how visitors use our website, remember preferences, and analyze traffic patterns.

You may disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain areas of our website.

We use the following types of cookies:

• Essential cookies: Required for the website to function properly
• Analytics cookies: Help us understand how visitors interact with our site
• Preference cookies: Remember your settings and preferences

4. Analytics

We may use web analytics tools such as Google Analytics to collect aggregated, anonymous data about website traffic and user behavior. This data helps us improve our website and services. Analytics data does not personally identify individual visitors. Google Analytics may set its own cookies; you can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

5. Data Storage

Information you provide through our contact form is stored securely in our email systems. Client project files and documents are stored in password-protected cloud storage platforms. We retain client data only as long as necessary to fulfill the services requested and comply with applicable legal obligations. Upon request, we will delete your data within 30 days unless retention is required by law.

6. Data Protection

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

• Encrypted email communications where applicable
• Password-protected file storage and access controls
• Limiting access to personal data to authorized personnel only
• Regular review of our data handling practices

While we strive to protect your information, no method of internet transmission or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to using industry-standard practices.

7. Third-Party Services

Our website and operations may involve the following third-party services:

• FormSubmit: Used to process and deliver contact form submissions
• Google Analytics: Used for anonymous website traffic analysis
• Cloud Storage Providers: Used to store and deliver client work files securely

Each of these services has its own privacy policy governing their data practices. We are not responsible for the privacy practices of third-party services, and we encourage you to review their respective policies.

8. Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data, subject to legal retention requirements
• Opt-Out: Opt out of any marketing communications at any time
• Portability: Request a portable copy of your data in a common format

To exercise any of these rights, please contact us at the information provided at the end of this policy.

9. Children's Privacy

Our website and services are intended for adults and business professionals. We do not knowingly collect personal information from children under the age of 13. If we become aware that we have inadvertently collected information from a child under 13, we will promptly delete such information. If you believe a child has provided us with personal information, please contact us immediately.

10. Contact Information

If you have questions, concerns, or requests related to this Privacy Policy, please contact us:

• Redwood Administrative Services
• 6793 Oliver Way, Dublin, OH 43016, United States
• Phone: (380) 206-9957
• Email: KevinMichaelHolt@yahoo.com